Project Overview

The client envisioned a comprehensive ride-hailing and fleet management platform to streamline cab operations, enhance driver efficiency, and elevate rider satisfaction. Our goal was to create a scalable, data-driven ecosystem for both passengers and operators — ensuring smooth bookings, optimized routes, and secure digital payments.

Cabs Business was designed as a smart mobility solution to empower ride-sharing companies with automation, analytics, and seamless real-time connectivity between drivers, riders, and admins.

Services Provided

• Product Strategy & UX Research

• UI/UX Design for Rider & Driver Apps

• Admin Dashboard & Fleet Management System

• Real-Time Tracking & Navigation Integration

• Payment Gateway Integration (UPI, Wallets, Cards)

• Notification & Communication System

• Deployment & Cloud Infrastructure Setup

Strategy Breakdown

We began with market research to identify the major challenges faced by cab operators — including manual dispatch inefficiencies, inconsistent fare management, and poor customer feedback systems.

Our team developed an agile strategy focused on three pillars: automation, transparency, and scalability. The UX team crafted a dual-app experience for riders and drivers with an intuitive, map-centric design. Meanwhile, the backend architecture was engineered to handle real-time ride data, GPS updates, and fare computations simultaneously — ensuring flawless synchronization across devices.

The admin panel provides operators with full visibility over fleet performance, driver metrics, and business analytics, making it a true one-stop mobility management solution.

Results Achieved

• 40% reduction in idle fleet time through optimized driver allocation

• 60% improvement in booking response rate using smart dispatch algorithms

• 99.8% uptime with AWS cloud infrastructure

• Boosted rider retention through improved communication & real-time tracking

• Enhanced operational transparency with automated invoicing and analytics

Client Feedback

“The Cabs Business platform has transformed how we manage our fleet. The system is fast, reliable, and user-friendly — our customers and drivers love it. The team delivered exactly what we needed, and more.”

Tools & Technologies Used

• Frontend: Flutter (Rider & Driver Apps)

• Backend: Laravel PHP

• Database: MySQL

• Real-Time Services: Firebase / Socket.IO

• Hosting: AWS Cloud

• Map Services: Google Maps API

• Design Tools: Figma & Adobe XD

Next Steps

We’re now enhancing the platform with AI-based demand prediction, route optimization, and driver incentive systems to further improve profitability and service efficiency.

Want Similar Results?

Looking to launch or scale your ride-sharing business with cutting-edge technology and stunning design?
🚀 Let’s build a smarter mobility solution — together.